Skip to Content (Press Enter)

Health insurance basics

Health insurance basics

A beginner's guide to your health insurance plan. 


Your ID card

Learn the parts of your member ID card. 

View sample ID card

What is an Explanation of Benefits (EOB)

Once a claim is processed, you will receive an EOB in your email or home mailbox.

View sample EOB

Frequently asked questions

A handy list of our most frequent inquiries.

View FAQs


Definitions for frequently used insurance terms.

View glossary