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Dental providers

Keep your eyes open for our 2024 Provider Satisfaction Survey, that will be emailed to you the second week of June. We look forward to your comments and suggestions. Your feedback helps us provide the exceptional level of service and support you deserve.

News and announcements

2024 Medical-Dental Integration Symposium

Please join us for the Annual Medical-Dental Integration (MDI) Symposium. This year's theme is Improving Health Care for Intellectually and Developmentally Disabled Patients.

Paper Claim Reduction

Effective March 1, 2024, paper claims will no longer be accepted without an approved waiver.

Federal Blue Cross and Blue Shield Dental Claims

An Arkansas Blue Cross-issued submitter ID (E####) is no longer required for providers submitting electronic claims through a clearinghouse, direct data entry on Availity or through secure file upload.

New claims payment options available through ECHO Health

On July 10, 2023, Arkansas Blue Cross and Blue Shield Dental transitioned to a more efficient and faster reimbursement and explanation of payment (EOP) process through PNC Healthcare and ECHO Health.

Dental Records Request

As part of our Quality Assurance and Utilization Management program, we conduct periodic audits of dental records to assess the delivery of necessary and appropriate care. As a result, you may receive an encrypted email from our clinical operations team requesting specific patient records.

United Concordia's network expansion letter

We are excited to announce effective October 1st 2022, United Concordia's network that supports the Federal Employees Dental and Vision Insurance Program (FEDVIP), and also provides access for members of their commercial business, is expanding to provide increased access to care through our Arkansas Blue Cross PPP network.

Caring for Your Pregnant Patients

Maternal mortality rates are rising in the U.S.¹ Poor oral health increases a pregnant woman's risk of high blood pressure, a precursor to preeclampsia, which can lead to major complications, even death. Fortunately, with proactive, preventive medical and dental care, the risk of maternal mortality decreases.

Medicare Advantage Can Grow Your Practice

Each day 10,000 people in the U.S. turn 65. The population of adults 65 years of age and older is growing and will likely be a larger part of your dental practice in the years ahead.