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Whether you are looking for insurance, are a current member or are a doctor or hospital, we offer friendly and convenient customer service with a variety of ways to get the information you need. Give us a call, send an email or come visit us at one of our office locations throughout the state.
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Call us

BlueAdvantage Customer Service
1-888-872-2531

Special Delivery
1-800-225-1891, ext. 20225
Hours: 8 a.m. to 4:30 p.m. Monday - Friday

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Email us

Email customer service

Call us

Physicians and medical practitioners may call us using our Doctor and hospital service lines. We also have Network Development Representatives to serve healthcare professionals.

Email us

Email customer service

Contact your agent or your BlueAdvantage marketing representative.

Email us

Email customer service

Are you looking for employer group health plans? BlueAdvantage, an affiliate of Arkansas Blue Cross and Blue Shield, is committed to providing easy access to customers on the local level. Choose one of the following to receive information:

BlueAdvantage customer service note

BlueAdvantage Customer and Provider Service areas exist to allow customers and providers to verify benefits, check the status of claims and make other inquiries. Information, whether provided by a Customer Service Representative or Provider Service Representative, is kept as up-to-date as possible. However, the status of an employer group's contract with BlueAdvantage may change at any time, as may an individual's employment status. Such changes may not be immediately communicated to BlueAdvantage. In addition, the processing of a given claim may reveal information that affects the coverage for medical services. For these reasons, no guarantees of coverage can be provided, and verification of benefits does not constitute a guarantee of payment for medical services.

BlueAdvantage is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties in Arkansas.