Members
Understanding your insurance
Coverage policy and pre-certification/pre-authorization
Find out which procedures are covered by your policy or if your procedure requires prior authorization.
View coverage detailsThe BlueCard® program
Make sure your healthcare needs are met when traveling or living outside of Arkansas.
View BlueCardCase management services
These services can help qualifying members navigate the healthcare system, lower costs and maximize their benefits.
Visit case managementReferral process for Primary Care Network
Find out more about getting referrals to a specialist from your primary care physician.
View referral processValue-based care programs
Value-based care initiatives reward physicians for positive health outcomes and coordinating care. Find out more about programs like Patient-Centered Medical Homes (PCMH) or the Comprehensive Primary Care initiative (CPC, CPC+) and other programs using the value-based care model.
View value-based care