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Health insurance basics

Understanding your ID card

Your member ID card is your ticket to healthcare

You will receive your member ID card after enrollment. Think of your member ID card as your ticket to quality healthcare. You'll want to carry it with you when seeking care so you and the healthcare provider can see what type of insurance coverage you have. You'll need your member ID card anytime you visit a:

  • Doctor
  • Hospital
  • Pharmacy
  • Anywhere you get healthcare services

Coverage start date

The coverage start date is the day you can begin using your insurance to see doctors and get prescriptions filled. Your plan will not cover any medical or pharmacy costs until the coverage start date. You can find your coverage start date by logging into your Blueprint Portal account.

Your digital ID card

Carry your digital ID card with you on your laptop or smartphone. Find a digital copy of your ID card on Blueprint Portal.

Learn more about your ID card

For more information, select a number.

Disclaimer: Your card may look slightly different or have different information depending on your employer group.


Member ID number

Helps us identify who you are, the type of plan you have and how your claims are paid.


Group number or Division #

Used to check your plan’s benefits


RX categories

Used by the pharmacy to determine what’s covered, apply your discount and file your claims



How much you pay for a doctor visit, depending on the type



How much of your medical bill you must pay after meeting your deductible


RX copay

How much you pay for your prescriptions depending on their type



How much you pay for medical expenses before the health plan begins to pay for some covered services



Represents access to national BlueCard® network. If you have a suitcase on your member ID card, you can also find and receive certain levels of healthcare benefits when you live or travel across the country.

To search for doctors and hospitals outside of Arkansas:

  • Visit
  • Choose the network based on the suitcase on your member ID card