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If you are living with back pain, join the Low Back Pain Education Program (HEP).

If you join, free information will arrive in your mailbox monthly! No classes to attend, just solid information including:

How to care for your back manual
Management of spine and disk problems
Understanding your pain
Tips to prevent pain and treating a back attack
A freezable/microwaveable gel pack for back pain
Exercise, posture and other tips to protect your back
Back Fitness brochure and diary
A self-care guide for back pain
Drawings of back pain conditions
All About Your Medicines
Health Resource List (763 KB PDF): Comprehensive list of Web sites and telephone numbers to locate national and community resources plus information and support regarding the causes and management of back pain.





  Download the Member Enrollment Form (443 KB PDF): and return it in one of four ways:

Fax to 501-378-6693
Scan and e-mail to rhthompson@arkbluecross.com
Mail to:
Arkansas Blue Cross and Blue Shield
Enterprise Medical Management (4 South)
601 South Gaines Street
Little Rock, AR 72201
You also can call your nearest regional office and ask for a Registered Nurse case manager to discuss the program and receive assistance in enrolling in the Low Back Pain Education Program.


We hope you will join the Low Back Pain Education Program. Together, we can help you take better care of your back.

Health information and education from community and national resources follow the guidelines set forth by the American Academy of Orthopaedic Surgeons, National Institute of Neurological Disorders and Stroke, American Chiropractic Association and North American Spine Society.

Questions? Call the toll-free HEP Helpline at 1-800-686-2609.

Please note: The Low Back Pain Education Program is for health education purposes only. We do not offer medical advice or medical services. Always consult your treating physician(s) for any medical advice or services you may need. You, as a member, are responsible for selecting providers, services or products. Please check your member benefits for coverage of services. All information furnished by you is kept strictly confidential and only used to provide us with information necessary for participation in the Low Back Pain Education Program.



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