|
Financial Information Privacy Notice
BlueAdvantage Administrators of Arkansas understands the privacy of your
employees' information is important to you. The proper handling and security of
that information is one of our highest priorities. We want you to know how we
protect that information should any of your employees have questions about how
their information is handled.
BlueAdvantage collects nonpublic personal financial information about the
members of your health plan from several sources. This information includes
such items as names and other personal identifiers from applications for
BlueAdvantage products, transaction information from the use of our products,
and information related to the fact that your employees have been or currently
are our customers.
BlueAdvantage does not disclose, and does not wish to reserve the right to
disclose, nonpublic personal financial information about your health-plan
members to our affiliates or other parties except as permitted or required by
law. Examples of instances in which BlueAdvantage will provide information to
affiliates or other third parties are:
-
To service or process products that your employees have requested;
-
To provide information as permitted and required by law to accrediting
agencies, guaranty funds or regulatory agencies;
-
To provide information to comply with federal, state or local laws in an
administrative or judicial process.
BlueAdvantage uses a variety of security mechanisms to protect your employees'
personal data. These methods include electronic and physical security measures
as well as company policies that limit our employee access to nonpublic
personal financial information. Improper access and use of confidential
information by one of our employees can result in disciplinary action up to and
including termination of employment.
BlueAdvantage recognizes and respects the privacy concerns of potential,
current and former customers. BlueAdvantage is committed to safeguarding this
information. The Financial Information Privacy Notice is provided for
informational purposes and will be updated and distributed as required by law.
It is also available from our Customer Service Call Center at 1-888-872-2531.
Our Call Center is available between the hours of 8:15 a.m. until 4:30 p.m.
Central Time, Monday through Friday.
|