Contact

Member Service Lines

BlueAdvantage Customer Service 1-888-872-2531
Arkansas Blue Cross and Blue Shield
Customer Service 1-800-238-8379
Provider Service 1-800-827-4814 or 1-800-880-0918
BlueCard® Eligibility 1-800-676-BLUE
BlueCard® Out-of-Area PPO Provider Names 1-800-810-BLUE
FEP Service (Federal policies only) 1-800-482-6655
State and Public School Employee Service 1-800-482-8416
Health Advantage 1-800-843-1329
Provider Network Vendors
Primrose 417-269-6270
Medical Control or American Lifecare 1-800-860-6381
SHARP (For Arkansas Methodist Medical Center and St. Bernards Healthcare groups only) 1-800-632-0997
Dental Vendors
Aetna 1-800-541-0428
BCBS of Nebraska 1-888-930-2583
Delta Dental 1-800-462-5410
United Concordia 1-888-223-4999
Wausau 1-888-459-3013
Pharmacy Vendors
Caremark 1-888-293-3748
NMHC RX 1-800-645-3332
Caremark 1-888-202-1654
Express Scripts 1-800-332-5455
Merck-Medco 1-800-711-3809
MHC 1-800-880-1188
PPOK (Pharmacy Providers of Oklahoma) 1-800-259-7765
Value Rx 1-800-888-1886
Other helpful numbers
Edgepark 1-800-321-0591
Special Delivery 1-800-742-6457
Trover Solutions 1-800-395-5568 or 1-800-925-4892