Support
Contact us
Whether you are looking for insurance, are a current member or are a doctor or hospital, we offer friendly and convenient customer service with a variety of ways to get the information you need. Give us a call, send an email or come visit us at one of our ArkansasBlue welcome centers throughout the state.
En Español
Call us
BlueAdvantage Customer Service
888-872-2531
Special Delivery
800-225-1891, ext. 20225
Hours: 8 a.m. to 4:30 p.m. Monday - Friday
Email us
Email customer service
Call us
Physicians and medical practitioners may call us using our Doctor and hospital service lines. We also have Network Development Representatives to serve healthcare professionals.
Email us
Email customer service
Are you looking for employer group health plans? Complete our online form and a representative will contact you.
BlueAdvantage customer service note
BlueAdvantage Customer and Provider Service areas exist to allow customers and providers to verify benefits, check the status of claims and make other inquiries. Information, whether provided by a Customer Service Representative or Provider Service Representative, is kept as up-to-date as possible. However, the status of an employer group's contract with BlueAdvantage may change at any time, as may an individual's employment status. Such changes may not be immediately communicated to BlueAdvantage. In addition, the processing of a given claim may reveal information that affects the coverage for medical services. For these reasons, no guarantees of coverage can be provided, and verification of benefits does not constitute a guarantee of payment for medical services.
BlueAdvantage is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties in Arkansas.